How do I recover access to my Remote account if I lose access to my 2FA app?

Article author
Nneka
  • Updated

If you lose access to your 2FA app and can't access your Remote account, contact us to start the account recovery process.

Backup codes are not supported. Any downloaded backup codes will not be usable.

NOTE: You can reach out to our team via email at help@remote.com or directly on the Remote platform via the Support chat widget.

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