What happens when my contractor doesn’t have a withdrawal method when there’s an outstanding contractor invoice?

Article author
Manasa Manogaran
  • Updated

If a contractor has not added a withdrawal method, a company can still raise an invoice for them. Once they do, the contractor is immediately notified, both via email and in the Remote platform, to urgently add a withdrawal method to avoid any payment delays. These notifications will continue daily (indefinitely) until a withdrawal method is added, or the invoice is cancelled by the company.

If the company remits payment for the invoice, but there is no withdrawal method in place, we continue to notify the contractor via email and in the Remote platform, but the payment will obviously fail since there’s nowhere for funds to go. However, as soon as the contractor adds a withdrawal method, the invoice will be successfully processed. Remote will continue to try to process the contractor invoice indefinitely until a withdrawal method is added, or the invoice is cancelled. 

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