Updates to Manager Assignment: Resolving Missing Managers in Dropdown

We've updated the platform. Now, all company admin accounts managing employees must have a linked employee account. If you notice that certain managers are no longer available in the Manager Assignment dropdown, it’s because they only have a Company Admin account and not an Employee account. To assign new direct reports to these managers, you will need to create an Employee account for them and link it to their Company Admin account. This can be done from the account linking flow.

Note: When a company admin account with direct reports is linked to an employee account, that employee becomes the manager and receives the direct reports. If the same company admin account is later linked to a different employee account for any reason, the direct reports stay with the original employee — they don't transfer to the newly linked employee account. Remember that account linking does not change existing manager assignments.

To restore missing managers

You can bring these managers back by linking their accounts.

See also:

• How account linking works
• How to link/unlink a company admin account to an employee account

Linking accounts allows the system to recognize managers correctly and supports important features like managing indirect reports, approving time-offs, and accessing team details.