What is Personio Employer of Record Service?

Personio customers can now access Remote Employer of Record (EOR) directly through their Personio platform. This integration makes it easier to manage payroll for a global workforce, allowing companies to onboard, pay, and manage remote workers in other countries just as reliably as they do employees based locally.

This article provides an overview of Personio’s EOR, powered by Remote, and what you need to know.

How to engage with Personio’s EOR, powered by Remote

• If you are interested in Personio’s EOR, Powered by Remote, please enroll in the waitlist. A Personio representative will reach out to you starting April 7th.
• You are a Personio AND a Remote customer already, and you would like to migrate to Personio’s EOR, powered by Remote, please contact your Personio or Remote representative. You’ll have the option to migrate in April, your rep will share the migration path with you after the launch.

Frequently asked questions

What happens to EOR Zapier integration?

Your current Zapier integrations will remain unaffected for the time being. However, if you're considering a new integration, we suggest waiting for the launch of Personio EOR, powered by Remote. This upcoming solution is designed to provide a better integration experience, while Zapier will not be maintained in the long run.

How do billing, credit checks, and fraud risk flows work with Personio EOR, powered by Remote?

With Personio EOR, powered by Remote, billing, credit checks, and fraud risk assessments will be handled by Remote.

Need help?

If you are in need of assistance, please reach out to the appropriate support team based on the nature of your inquiry.

Personio support handles:

• Data synchronization and display
• Contractual requests regarding the Personio platform (e.g., churn, retention, pricing, etc.)
• General information about Remote’s services and features directly related to Personio ↔ Personio EOR, powered by Remote
• Reporting bugs within the Personio system
• Interest in the Personio EOR, powered by Remote

Remote support handles:

• Detailed inquiries about features, functionalities, platform capabilities, and billing
• Contractual questions regarding the Remote platform
• Queries related to data managed within Remote’s system
• Requests for additional features, customizations, or new service offerings for Remote employees
• Guidance on legal matters concerning employees managed through Remote, such as compliance with international labor laws and contractual obligations