How come the expense I submitted before the payroll cutoff was not paid out this month? Nneka Updated December 09, 2021 00:00 This has probably happened because the company admin did not approve the expense before the payroll cutoff of the 10th of the month. If this is not the case, please reach out to us at firstname.lastname@example.org so we can investigate what happened. Was this article helpful? Yes No 0 out of 0 found this helpful Have more questions? Submit a request Related articles Add an expense Should I add the full amount or pre-tax amount? What if the item I need to expense is in a different currency from my local currency? When do expense reimbursements or incentives get paid out? What do I do if I'm confused about my payslip? Comments 0 comments Article is closed for comments.