I'm getting a certificate error and/or I'm stuck on a page saying "Awaiting authorization" during the integration set up.

Please ensure you're entering the company subdomain, which does NOT include the bamboohr.com part. For example, if you access BambooHR at acme.remote.com, you should enter acme only when setting up the integration. If you still encounter issues with this, please reach out to us.

NOTE: You can reach out to our team via email at help@remote.com or directly on the Remote platform via the Support chat widget.