Why am I unable to add a new hire?

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Once a customer has completed onboarding, they should be able to add employees or contractors from the Team or Onboarding tab on Remote. If you find that you’re unable to add a new hire, this means your company account is under review. During this time, you will still be able to log into your Remote account, but cannot add new hires till we have completed our checks. We will let you know once we have set your account to an Active status so you can add new hires.

See also: Sending out invites to employees

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