Why wasn’t an employee included on the Payroll Pre-funding invoice?

It is possible for a new employee to not be included on the Payroll Pre-funding invoice for the month they started in, even though their onboarding is complete. Because we issue the Payroll Pre-funding invoice on the 10th of the month, we create it based on data we have at the time of invoicing.

An employee may not be included on the Payroll Pre-funding invoice because:

• At the time the invoice was being prepared, the employee’s status on Remote was not yet set to Active.
• Their start date is after the 15th of that month.
• They are set to be terminated in the current month even if that date has not yet passed. For example, as the invoice is being prepared and employee with a set termination date of the 21st will not be included on the Payroll Pre-funding invoice.
• The employee does not have the correct annual salary entered on the platform, and the invoice total generated for them is less than $250. This usually affects employees who get paid hourly because the Cost calculator does not calculate the approximate annual salary when an hourly rate is the input.

The Payroll Pre-funding invoice does not show the prorated amount for the days worked in that month. The prorated amount is usually adjusted and showed on the Reconciliation invoice instead. If an employee is not included on a Payroll Pre-funding invoice, this does not mean they won’t be paid for the days worked in that month. As long as they are enrolled in payroll before the cutoff, we will pay them for the days worked. 
See also: When will a new employee receive their first salary?