Jing Wen Ng

Member since March 27, 2024 13:08

Total activity 13

Last activity October 29, 2024 12:29

Following 0 users

Followed by 0 users

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Articles

Recent activity by Jing Wen Ng

How to Use the Account Switcher on Remote

The Account Switcher feature allows you to switch between multiple Remote accounts in the same browser easily. Whether you're managing employee or company admins, this guide will help you understan...
- Updated February 21, 2025 10:24
- 3 followers
- 0 comments
- 3 votes
SSO Domain Validation

SSO domain validation is a new security measure to verify customers' domain ownership. This process enhances security by ensuring that only authorized users can claim and configure SSO for their ow...
- Updated February 20, 2025 09:49
- 1 follower
- 0 comments
- 1 vote
How can employers distinguish between multiple employer profiles in the profile switcher?

From the profile switcher, you're able to see all your employer profiles, as well as the role and company associated with each profile.
- Updated September 18, 2024 16:13
- 1 follower
- 0 comments
- 0 votes
Introducing Remote's Support Monitor

The Support Monitor feature helps company admins oversee support tickets raised by their team members within the Remote platform. This feature provides visibility into support issues, ensuring an e...
- Updated August 21, 2024 15:35
- 2 followers
- 0 comments
- -2 votes
Is there a limit on the number of employer profiles a single account can have?

No. We do not impose a limit on the number of employer profiles that can be created.
- April 02, 2024 10:07
- 1 follower
- 0 comments
- 0 votes
Can each employer profile have a different notification email?

No. Currently, all notifications for the multiple employer profiles linked to the same account will go to the same login email. If you change your email, it will change the notification email for b...
- April 02, 2024 10:06
- 1 follower
- 0 comments
- 0 votes
If both employer profiles have SSO enabled, what happens when I sign in and switch profiles?

Currently, we do not support multiple companies claiming the same domain. In this scenario you would only be able to sign-in via SSO to the company with the matching SSO domain. If you sign in via ...
- April 02, 2024 10:05
- 1 follower
- 0 comments
- 0 votes
If one of my employer profiles has SSO enabled, what happens when I sign in and switch profiles?

If you sign in via email and password We will direct you to the employer profile that is not protected by SSO When switching to the other employer profile which is protected by SSO, you will need ...
- Updated April 02, 2024 10:03
- 1 follower
- 0 comments
- -1 votes
If both employer profiles do not have SSO enabled, what happens when I sign in and switch profiles?

If both employer profiles do not have SSO enabled, the only available method of sign-in is via email and password. When you sign in via email and password, we will route you to your last seen emplo...
- April 02, 2024 09:58
- 1 follower
- 0 comments
- 0 votes
Can a Customer have multiple employer profiles within the same company?

Yes, it is possible for a company admin to have multiple employer profiles within the same company. Each employer profile within the same company will show up as different profiles in the profile s...
- April 02, 2024 09:53
- 1 follower
- 0 comments
- 0 votes