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Nneka

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Recent activity by Nneka

  • What do the contractor invoice statuses mean?

    When a contractor submits an invoice on the platform, it will go through several status changes till the payment is complete. These are the different statuses:  Paid Out - We have paid out this in...

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    • -3 votes

  • Can contractors add multiple bank accounts?

    Yes, contractors can have multiple bank accounts added to their Withdrawal methods. See also: How to add a bank account as a contractor 

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  • Is it possible to edit or stop a recurring invoice?

    Yes, it is. You can do this from the Invoices tab:  Go to the Invoices tab, then click on the Recurring invoices section. Click on the three dots menu and choose the action you'd like to take.

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  • Can a contractor still submit an invoice even though a scheduled invoice has already been set up for them?

    When an Employer schedules a contractor invoice, we send the Contractor an email and in app notification with the details of the scheduled invoice(s). In this case, the Contractor can still generat...

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  • What do the different scheduled contractor invoice statuses mean?

    When it comes to scheduled contractor invoices, both the Employer and Contractors see the following invoices statuses: Waiting for onboarding: The Contractor is still onboarding, therefore, the sc...

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  • My invoice status says "Paid out" so why haven't I received the funds?

    If we have switched your status to Paid out, it means we have wired the funds to you. Please review your withdrawal method and make sure there isn’t any typo and that the bank country matches the I...

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    • -1 votes

  • My invoice has been approved? Why haven't I received payment yet?

    There are several reasons why you may not have received payment even though your invoice has been approved:  The client has not made payment to us yet. The client has made the payment but we haven...

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    • -5 votes

  • Can a contractor be reimbursed for an expense?

    Although we currently don't support expense reimbursements for contractors, as a contractor, you can include the expense in an invoice and submit this on the platform. Once the invoice is approved...

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    • -1 votes

  • How employee onboarding statuses work

    We understand that recruiting talented hires can be a nerve-wracking process and we want to ensure that we carry you along through the entire process of onboarding an employee. Each stage of onboar...

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    • 1 follower
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    • 2 votes

  • Who will my employment contract be with?

    If you are employed through our EOR service, your employment contract will be with the local entity of Remote where you are based. For example, if you are based in the United Kingdom, your employm...

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    • 4 votes