
Nneka
Articles
Votes on activity by Nneka
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My invoice status says "Paid out" so why haven't I received the funds?
If we have switched your status to Paid out, it means we have wired the funds to you. Please review your withdrawal method and make sure there isn’t any typo and that the bank country matches the I...
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- 3 followers
- 0 comments
- -10 votes
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How does Remote handle unused vacation days?
During the offboarding process, we provide our customers with Paid Time Off (PTO) information. We give them the opportunity to review and either approve or validate the records before processing a...
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- 1 follower
- 0 comments
- -11 votes
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How to review an EOR employee's resignation
As the Customer, when an employee submits a resignation request, you need to review the request details to ensure they align with your company records before Remote's offboarding team can process t...
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- 2 followers
- 0 comments
- -12 votes
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My invoice has been approved? Why haven't I received payment yet?
There are several reasons why you may not have received payment even though your invoice has been approved: The client has not made payment to us yet. The client has made the payment but we haven...
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- 1 follower
- 0 comments
- -13 votes
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How to link/unlink a company admin account to an employee account
We’ve introduced changes to our platform that affect who can be assigned as an employee’s manager. Previously, both Employee accounts and Company Admin accounts could be designated as managers. Wit...
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- 1 follower
- 0 comments
- -14 votes
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What currency exchange rate does Remote use when paying contractors?
The exchange rate used to pay contractors depends on the payment method. For payouts supported by Stripe Connect, the payout amount will be determined based on Stripe’s FX rate. For payouts support...
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- 1 follower
- 0 comments
- -17 votes
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Why can't I pay contractors yet?
It is most likely because we haven't completed the Know Your Business (KYB) checks on your account yet. As a security measure, we must conduct KYB checks before we verify your account and enable co...
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- 4 followers
- 0 comments
- -24 votes
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Guide: Payslips breakdown by country
In this article, we have curated guides on the components of each country's payslip. We will add more countries over time and login is required to access the articles below. Country Payslip Brea...
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- 2 followers
- 0 comments
- -36 votes
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How do I delete my Remote account?
If you'd like to delete your Remote account, the process is different depending on user type. In this article, we will cover: Account deletion for Remote Customers Account deletion for all empl...
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- 2 followers
- 0 comments
- -51 votes
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What is Remote's address and phone number?
It depends on the entity you're hired through. Our entity address or phone number is available upon request for employment verification purposes.
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- 1 follower
- 0 comments
- -101 votes