How can I activate two-factor authentication for my account?

It is now possible to set up two-factor authentication (2FA) for your Remote account. To get started, you will need to download an authentication app. This authenticator app generates a unique time-sensitive security code. Any app that supports the Time-based One-Time Password (TOTP) protocol should work, including Google Authenticator, Authy, Okta Verify, or Duo Mobile.

You can also use a password manager such as 1Password, Bitwarden, or Dashlane as your authenticator app.

See also: What is Strong Customer Authentication (SCA) and how does it work?

To activate 2FA on Remote:

1. Click on your account icon and choose Manage account.
2. Go to the Security tab and Click on the Setup two-factor authentication button.
   
   
   
   

3. After downloading an authenticator app, you can either:

   • Scan the QR code: with your phone’s camera or
   • Manually enter your secret key: You'll be given a secret key that you can type into the app.
     Then click on Continue.
     
     
     
     

4. Once the authenticator app is configured, enter the security code it generates to verify setup and enable two-step verification. 

After configuring the authenticator app, enable two-step verification by entering the generated security code. Should you lose access to your 2FA, you can reset this yourself.

See also: How to reset your two-factor authentication (2FA)