It is now possible to set up two-factor authentication (2FA) for your Remote account. To get started, you will need to download an authentication app. This authenticator app generates a unique time-sensitive security code. Any app that supports the Time-based One-Time Password (TOTP) protocol should work, including Google Authenticator, Authy, Okta Verify, or Duo Mobile.
You can also use a password manager such as 1Password, Bitwarden, or Dashlane as your authenticator app.
See also: What is Strong Customer Authentication (SCA) and how does it work?
To activate 2FA on Remote:
- Click on your account icon and choose Manage account.
- Go to the Security tab and Click on the Setup two-factor authentication button.
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A QR code will be displayed on the screen.
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Scan the QR Code with an Authenticator App
- Open your Authenticator app (Google Authenticator, Microsoft Authenticator, Authy, etc.).
- Tap Add Account (or the "+" sign).
- Select Scan a QR Code and scan the QR code displayed on your account settings page.0
- Alternatively, you can Manually enter your secret key: You'll be given a secret key that you can type into the app. Then click on Continue.
Important: You must complete Step 4 before leaving this page or attempting to set up 2FA again. If you refresh or leave the page before entering the verification code in the next step, a new QR code will be generated, and the previously scanned one will no longer work.
- Once the authenticator app is configured, your Authenticator app will generate a 6-digit code.
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Enter the 6-digit verification code and click on verify code to complete the setup.
If you do not enter the verification code and try to set up 2FA again later, the QR code will be different, and your existing app entry will not work. If this happens, remove the previous entry from your Authenticator app and restart the setup process.
See also: How to reset your two-factor authentication (2FA)
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