How can I activate two-factor authentication for my account?

Article author
Rodney Rasmussen
  • Updated

It is now possible to set up two-factor authentication (2FA) for your Remote account. To get started, you will need to download an authentication app. This authenticator app generates a unique time-sensitive security code. Any app that supports the Time-based One-Time Password (TOTP) protocol should work, including Google Authenticator, Authy or Duo Mobile.

To activate 2FA on Remote:

  1. Open your Account setting page and go to the Security tab. Click on the Setup two-factor authentication button.

    set_up_2fa.png

  2. After downloading an authenticator app, you can either:

    • Scan the QR code: with your phone’s camera or
    • Manually enter your secret key: You'll be given a secret key that you can type into the app.
      Then click on Continue.

      set_up_2fa_2.png

  3. Once the authenticator app is configured, enter the security code it generates to verify setup and enable two-step verification. 

After configuring the authenticator app, enable two-step verification by entering the generated security code. Should you lose access to your TOTP (Time-Based One-Time Password), contact Remote to reset your 2FA.

Congratulations. Your account is safer than ever 🎉

 

See also: How do I recover access to my Remote account if I lose access to my 2FA app?

 

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