Jing Wen Ng
Activity overview
Latest activity by Jing Wen Ng
-
Jing Wen Ng created an article,
SSO Domain Validation
SSO domain validation is a new security measure to verify customers' domain ownership. This process enhances security by ensuring that only authorized users can claim and configure SSO for their ow...
- Jing Wen Ng
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Jing Wen Ng created an article,
How to Use the Account Switcher on Remote
The Account Switcher feature allows you to switch between multiple Remote accounts in the same browser easily. Whether you're managing employee or company admins, this guide will help you understan...
- Jing Wen Ng
- Updated
- 3 followers
- 0 comments
- 2 votes
-
Jing Wen Ng created an article,
Introducing Remote's Support Monitor
The Support Monitor feature helps company admins oversee support tickets raised by their team members within the Remote platform. This feature provides visibility into support issues, ensuring an e...
- Jing Wen Ng
- Updated
- 2 followers
- 0 comments
- 0 votes
-
Jing Wen Ng created an article,
Is there a limit on the number of employer profiles a single account can have?
No. We do not impose a limit on the number of employer profiles that can be created.
- Jing Wen Ng
- 1 follower
- 0 comments
- 0 votes
-
Jing Wen Ng created an article,
Can each employer profile have a different notification email?
No. Currently, all notifications for the multiple employer profiles linked to the same account will go to the same login email. If you change your email, it will change the notification email for b...
- Jing Wen Ng
- 1 follower
- 0 comments
- 0 votes
-
Jing Wen Ng created an article,
If both employer profiles have SSO enabled, what happens when I sign in and switch profiles?
Currently, we do not support multiple companies claiming the same domain. In this scenario you would only be able to sign-in via SSO to the company with the matching SSO domain. If you sign in via ...
- Jing Wen Ng
- 1 follower
- 0 comments
- 0 votes
-
Jing Wen Ng created an article,
If one of my employer profiles has SSO enabled, what happens when I sign in and switch profiles?
If you sign in via email and password We will direct you to the employer profile that is not protected by SSO When switching to the other employer profile which is protected by SSO, you will need ...
- Jing Wen Ng
- Updated
- 1 follower
- 0 comments
- -1 votes
-
Jing Wen Ng created an article,
If both employer profiles do not have SSO enabled, what happens when I sign in and switch profiles?
If both employer profiles do not have SSO enabled, the only available method of sign-in is via email and password. When you sign in via email and password, we will route you to your last seen emplo...
- Jing Wen Ng
- 1 follower
- 0 comments
- 0 votes
-
Jing Wen Ng created an article,
Can a Customer have multiple employer profiles within the same company?
Yes, it is possible for a company admin to have multiple employer profiles within the same company. Each employer profile within the same company will show up as different profiles in the profile s...
- Jing Wen Ng
- 1 follower
- 0 comments
- 0 votes
-
Jing Wen Ng created an article,
What if I can't distinguish between multiple companies under my account with the same names?
If this is the case, please reach out to us so we can initiate a company name change so it's easier to distinguish between the multiple employer profiles you have. See also: How do I contact Remote...
- Jing Wen Ng
- 1 follower
- 0 comments
- 0 votes