What is the Allianz benefits enrolment process for new joiners?
As a new employee at Remote, you will have access to all your available benefits information in the Benefits tab of your Remote profile from your start date. Be sure to visit the Benefits Hub on your start date to review your options and take any required actions within the 30-day enrolment window. This marks the beginning of your benefits enrolment journey and ensures you can access the comprehensive health insurance plans offered by Allianz.
Please note that it'll take roughly another 4 weeks to receive your Allianz Welcome Email with your policy number enclosed. Although it may take a couple weeks for you to receive policy information, rest reassured that the effective date of your insurance will be the same of the start date, so you are covered from day one.
Below, you can learn about the key steps and important details of this process.
From your start date, you will have access to all your benefits information through the Remote platform. Once you log in, navigate to the Benefits tab on the right hand side, where you can view all the benefits offered to you by your employer.
Once you have logged in and accessed the Benefits section, make sure to review the detailed information about the benefits available to you. In this section, you will find a dedicated area with links under “Your Benefits Management Platform.” Click on the Kota link to review your options and make any changes to your benefits within the 30-day enrolment window.
Once you click the link you'll be brought to the embedded Kota platform to review your benefits and make changes (add or remove dependents, opt-in or out) during the enrolment window.
Note: Individual upgrades to the benefit plan are not possible. You can only enroll in the plan selected by your employer.
Once you click on the Kota link, you will be redirected to Kota’s enrolment platform.
To add a dependent to your plan:
- Click on “Add dependent”.
- Complete the required information for your dependent(s) and hit save.
- Click “Get quote”.
- Review and agree to the terms and conditions.
- Click “Confirm policy changes” to finalise the update.
Please note that completing all of the above steps is required in order for your dependents to be included under the policy.
To avoid delays, please ensure all information provided is accurate and submit any dependent additions within the 30-day enrolment window. Any approved dependents will be covered under your existing policy number.
If you wish to opt out of a benefit, simply click the “Opt-out” button and confirm your changes within the specified enrolment window. If the button is not visible, the opt-out window has likely closed and will reopen during the next renewal period.
Please note that once you click “Cancel my plan,” you will not be able to opt in again, even if there is still time remaining within the 30-day enrolment window. The next opportunity to opt in will be during the next renewal cycle in April each year.
After enrolling through the Kota link, it may take several weeks until you receive the welcome email from Allianz. Once the enrolment process between Remote, Kota and Allianz is complete, the employee will receive a confirmation email from Allianz with their Allianz login set up.
Your welcome email from Allianz will include your policy number (in the subject of the email, starting with P00 with 7 digit number). You can use the policy number to log into the Allianz platform, access the app, and start claiming for treatments.
The Allianz enrolment confirmation may not come through for 4-8 weeks. However, employees are entitled to use their health insurance retroactively to their employment start date.
- If you need to contact Allianz directly, please have the group name (Remote), your name and date of birth ready so the Allianz team can assist you. You can contact Allianz through phone or by email at client.services@allianzworldwidecare.com.
- Once you have received your welcome email from Allianz with your policy number, you can log into the Allianz platform or the MyHealth application to claim for treatments that you have received since your start date.
- On the MyHealth application/portal, you can access and download your insurance certificate and membership card. After logging in, navigate to 'My Policy' and then 'Documents' to download your certificates.
See also: Can an employee add dependents to their Allianz benefits plan?
Once you're enrolled in any of the Allianz benefits plans, you cannot modify your selection for one year or until the benefits contract renewal date (in May each year).
During onboarding or open enrolment, the first charge for added dependents & BIK taxes (if applicable) will be on your payslip in the 2nd or 3rd month due to 30 day enrolment window & payroll cut-off dates.
You can access treatment at any facility even before receiving your Allianz welcome email and policy number. Ensure you keep the invoice for the treatment, as you will be able to upload it to claim reimbursement once you receive your policy number a couple of weeks after your start date.
If you wish to continue your Allianz coverage on an individual basis, you must contact Allianz at individual.sales@allianzworldwidecare.com within 30 days of your termination. Please note that the insurer may adjust the pricing for individual policies.
