[Employee]: How to use and manage your Remote Expenses Card

Remote Expenses Card is currently in early access. We're actively improving the experience based on feedback from our early users, so some features and workflows may change over time.

Learn how to make purchases, upload receipts, and manage your Remote Expenses Card.

Use your card only for approved business expenses that fall within your allowed spending categories.

You can view the spending categories approved for your card in the Remote mobile app by tapping the question mark ("?") icon.

If a merchant does not match an approved category, the transaction may be declined.

1. Open Apple Wallet or Google Wallet.
2. Select your Remote Expenses Card.
3. Complete the payment.

1. Open your card details in the Remote mobile app.
2. Copy or enter your card information.
3. Complete the purchase.

When a transaction is completed:

• The transaction is recorded automatically.
• An expense record is created automatically, pending a receipt upload.
• The transaction appears in Remote.

You must upload a receipt for every completed transaction.

Receipts help your company:

• Verify business expenses
• Maintain compliance requirements
• Keep accurate expense records

1. Open the transaction in the Remote mobile app.
2. Select Upload receipt.
3. Add a photo or file.
4. Save the receipt.

What makes a valid receipt?

Make sure to follow the requirements of the applicable expense policy and country-specific guidelines for expense supporting documentation.

See also: Submitting employee expenses: country-specific policies, compliance, and quick tips

What happens if you do not upload a receipt?

If a valid receipt is not provided, the expense may not be covered and could be treated as a personal expense.

In your Remote app you can:

1. View your transactions
2. View your available spending limit
3. Upload receipts to the created expense records
4. See card details
5. Freeze and unfreeze the card

Report a card issue

Still have questions? Reach out via live messaging for help with your specific situation. If you cannot sign in to your account, submit a support request form instead and enter the email address registered to your Remote account. Our Customer Care team will reply by email.

When your employment ends

Your card access will be removed when your employment relationship ends.