Benefits renewal and benefits experience updates for 2027
From January 1, 2027, Remote will support benefits for employees under its US Employer of Record (EOR) service through a larger master benefits plan. This article explains what is expected to stay the same, what will change, and when customers will receive more information.
The benefits selection window is now open for customers with EOR product in the US. Important dates to remember:
- October 28 - November 15, 2026 11:59 p.m. UTC: Customer selection window open: review your contribution tier and submit any changes.
- November 18, 2026: Team members will be notified about the updated benefits for the 2026 policy year and the open enrollment period, when they can review their options and choose their plans.
- January 1, 2027: New benefits take effect (valid until December 31, 2027)
See also: How can I access and make benefit selections during renewals in Remote?
- Customers will continue to be able to choose from 8 contribution plans
- Each tier will continue to include medical, dental, and vision coverage for employees based in the US
- Remote aims to keep the US EOR customer experience consistent throughout this transition
- Dental and vision offering stays the same
We will move US EOR benefits to a larger master benefits plan for health with more more support alongside medical coverage. There is no impact on dental and vision.
To learn about our 2027 offering please check: Everything you need to know about US benefits renewal for 2027
Sunz Insurance (Sunz) will replace Berkley Technology Underwriters (BTU).
No action is required from you or your team. We’ll upload the new Certificates of Insurance to Remote when they become available.
The 401(k) plan will move to Fidelity. This change will not affect how the plan operates. The employer match will remain the same: 100% of employee contributions on the first 3% of pay and 50% on the next 2%.
Learn more: 401(k) plan moves to Fidelity
Your team will receive updated benefits from January 1, 2027, based on the benefits tier selected by you.
On November 18, 2026 your team members will be notified about the updated benefits for the 2026 policy year and the open enrollment period, when they can review their options and choose their plans.
See also:
- Everything you need to know about US benefits renewal for 2027
- How can I access and make benefit selections during renewals in Remote?
- Why is Remote updating its US Employer of Record setup?
- Understanding how benefits work in the United States
- Employment paperwork and new agreements
