How to make a correction on an incentive before cut off

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In the event that you need to make a correction on an incentive:

  1. Go to your incentives tab
  2. select the upcoming section
  3. find the incentive you would like to correct and select the '...' button on the right
  4. choose edit

Important to know:

  • You can edit or delete incentive payments within Remote until 11:59 PM UTC on the cutoff date of the effective payroll month, or the Friday before the cutoff date if the date falls over a weekend or a holiday. After the cutoff date, you will not be able to make changes to incentives scheduled for that month’s payroll. (The cutoff dates for Bulgaria, Germany, and countries where we have a semi-monthly payroll are different, please refer to When is the payroll cutoff?)
  • From your Incentives tab, you are able to view all upcoming incentives, the ones that have been paid out and those that have been canceled.


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