A proof of payment can be a PDF file of a transfer receipt and should ideally contain all of the following information:
Payer details
- Account number: Payer’s full account number or just the last 5 digits.
- Account holder's name: Payer's full name
- Payer's bank name: Name of the bank used for sending the funds.
Beneficiary details
- Recipient information: Either Remote or our partner bank.
Payment details
- Payment date: Date when the transaction was completed.
- Payment amount: Total amount you sent to Remote.
- Payment currency: Currency used for the transaction to Remote.
For any questions or further assistance, please reach out to our support team at help@remote.com.
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