What happens when my contractor doesn’t have a deposit method when there’s an outstanding contractor invoice?

Article author
Manasa Manogaran
  • Updated

If a contractor has not added a deposit method, a company can still raise an invoice for them. Once they do, the contractor is immediately notified, both via email and in the Remote platform, to urgently add a deposit method to avoid any payment delays. These notifications will continue daily (indefinitely) until a deposit method is added, or the invoice is cancelled by the company.

If the company remits payment for the invoice, but there is no deposit method in place, we continue to notify the contractor via email and in the Remote platform, but the payment will obviously fail since there’s nowhere for funds to go. However, as soon as the contractor adds a deposit method, the invoice will be successfully processed. Remote will continue to try to process the contractor invoice indefinitely until a deposit method is added, or the invoice is cancelled. 

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