Having trouble with identity verification?

Article author
Alex
  • Updated

Start with: Identity verification checklist

In most cases, issues with verification are due to:

  • Bad photograph quality
  • ID photograph too different from live photograph
  • ID document has expired
  • ID document is damaged

Still have questions? Reach out via live messaging for help with your specific situation.

Was this article helpful?

55 out of 194 found this helpful

Submit a request

Comments

0 comments

Article is closed for comments.