Remote Cares: Crisis support - who to contact and where to find help

If you, or someone you know, is going through a difficult time, you're not alone. There are free, confidential services available around the world that can help. This article shares where to find the right support, no matter where you are.

Find help near you

Find help using global directories that include country-specific hotlines and mental health resources.

• Findahelpline.com – matches you with services nearby based on your location.
• Befrienders Worldwide – connects you with emotional support centers worldwide.
• Lifeline International – offers access to global suicide prevention and crisis hotlines.

Trusted services like Samaritans and the 988 Lifeline (U.S. only) are part of these networks, offering support 24/7.

Gender-based violence support

If you're facing gender-based violence, Lila.help is a global directory connecting you with local helplines and organizations that offer specialized support.

Are you employed through Remote as an EOR (Employer of Record) employee, or using our EOR service?

Remote EOR employee

If you’re a Remote EOR employee and you're experiencing a situation that affects your emotional wellbeing — especially if it's related to your workplace — you can contact us through directly from your Remote profile.

See also: Contact remote

Remote is your legal employer, and we take your health, safety, and working conditions seriously. We follow a strict internal escalation process to ensure you're supported as quickly and appropriately as possible, always respecting your privacy. Depending on where you live and your benefits package, we may also provide country-specific mental health resources.

Remote EOR customer

If you're using our EOR product and you're concerned about the wellbeing of someone on your team hired under this product, please contact us. We'll handle the situation with care, always prioritizing the safety and rights of your team.

How to support anyone in need: quick guide

If you're trying to help someone in crisis:

• Use findahelpline.com to quickly find free, confidential support near them.
• Stay with them (online or in person) if they want to reach out. Even just being there can help them feel safer.
• Listen without judgment. Let them share at their own pace: you don’t need to fix it, just show care.
• In case of emergency, call your local emergency services.

See also: How to support your Remote team members during disruptive world events

Disclaimer: This article is for informational purposes only and does not replace professional medical advice. If you or someone you know is in immediate danger, please contact your local emergency number.