My invoice has been approved? Why haven't I received payment yet?

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There are several reasons why you may not have received payment even though your invoice has been approved: 

  • The client has not made payment to us yet.
  • The client has made the payment but we haven't received it yet.
  • Your withdrawal method might be wrong (e.g., a typo or the bank country doesn't match the IBAN country code)
    See also: How contractors can edit their bank account on Remote

We can only disburse the funds to you after we have received the payment from the client at which point, your invoice status will change to Payment processing

See also: What do the contractor invoice statuses mean?


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