What can the different company users do on Remote?

Article author
Nneka
  • Updated

When creating a company account on Remote, the person who creates the account is automatically made the "company owner". You can have multiple super admins, viewers, onboarding managers or people managers, but there can be only one company owner.

See also: Adding users to your company on Remote

This article applies to the template roles on the Remote platform. If you create a customized role, the permissions and information the user can see will depend on what you set.

See also: How to create a customized role for a company user

Types of Assignments

On Remote, we have two types of assignments that a company user can be linked to. It is not compulsory for every company user to have an assignment. When a company user (owner, super admin, viewer, people manager or onboarding manager) is linked to an assignment, it doesn't replace their existing permissions. For example, when a super admin is also made a billing contact, the person maintains their admin permission.

  • Authorized Representative: The company user with written authorization to sign legal agreements on behalf of the company including the Master Service Agreement (MSA). There can be only one authorized representative. When an authorized representative is added to Remote, they are automatically made a super admin.
  • Billing Contact: The company user responsible for all billing-related topics such as invoices, payments can assign the billing contact to more than one user. This person will also receive an email notification when a new invoice is uploaded.

See also: Can company admins have different access levels?

What roles can company users have

ACTION COMPANY OWNER

SUPER

ADMIN

PEOPLE MANAGER
(direct reports)

HIRING 
MANAGER

ONBOARDING
MANAGER

COMPANY VIEWER UNASSIGNED
Company Settings              
Edit company details
Add company admins
Edit the role of a company user
Delete company user
Upload company document
View company documents
               
Team Page              
Add employees/contractors
Assign employee to a manager
View employee's contract details
View employee's payslip
View employee's signed contract ✅ 
               

Onboarding 

             

Add new employees/contractors

View onboarding status

View employee's profile
Send onboarding reminder
Send onboarding invite
               
Customer Onboarding              
Agree to Terms of Service ✅ 
               
Talent              
Add new job listing
Edit job listing
Edit company profile
               
Payments              
Add a payment method
View payment methods set up
Approve/decline contractors' invoices
Schedule contractors' invoice
Approve payment for EOR invoice through the automatic payment method
View EOR invoices
               
Time-off (PTO)              
Approve/decline time off
View time-off requests
               
Time tracking              

View timesheets

Approve overtime timesheets
               
Expenses              
View expenses
Approve/decline expenses
               
Incentives              
Add incentive
               
Request Hub              

Add new request (termination, contract amendment, probation letter, etc.)

Approve mobility request (remote work authorization, travel letter)
View employee's submitted request
               
               
Integrations              
Setup integration
Disable integration

           

 

 
Compensation Explorer          

 

 
Generate salary simulation

           

 

 
Custom Fields          

 

 
Add/Edit/Delete

View

           

 

 
Cost Calculator          

 

 
Generate cost of employment estimate  ✅

 

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