What can the different company users do on Remote?

Nneka

Updated June 03, 2026 14:20

When creating a company account on Remote, the person who creates the account is automatically made the "company owner". You can have multiple super admins, viewers, onboarding managers or people managers, but there can be only one company owner.

This article applies to the template roles on the Remote platform. If you create a customized role, the permissions and information the user can see will depend on what you set.

Types of Assignments

On Remote, we have two types of assignments that a company user can be linked to. It is not compulsory for every company user to have an assignment. When a company user (owner, super admin, viewer, people manager or onboarding manager) is linked to an assignment, it doesn't replace their existing permissions. For example, when a super admin is also made a billing contact, the person maintains their admin permission.

Authorized Representative: The company user with written authorization to sign legal agreements on behalf of the company including the Terms of Service (ToS). There can be only one authorized representative. When an authorized representative is added to Remote, they are automatically made a super admin.
Billing Contact: The company user responsible for all billing-related topics such as invoices, payments can assign the billing contact to more than one user. This person will also receive an email notification when a new invoice is uploaded.

What roles can company users have

Note: People Managers with access restricted to their direct reports can only view employee information and approve time off, expenses and timesheets for their direct reports.

ACTION	COMPANY OWNER	SUPER ADMIN	PEOPLE MANAGER (direct + indirect reports)	HIRING MANAGER	ONBOARDING MANAGER	COMPANY VIEWER	UNASSIGNED
Remote MCP access	✅	✅	❌	❌	❌	❌	❌

Company Settings
Edit company details	✅	✅	❌	❌	❌	❌	❌
Add company admins	✅	✅	❌	❌	❌	❌	❌
Edit the role of a company user	✅	✅	❌	❌	❌	❌	❌
Delete company user	✅	✅	❌	❌	❌	❌	❌
Upload company document	✅	✅	❌	❌	❌	❌	❌
View company documents	✅	✅	❌	❌	❌	✅	❌

Employee Files & Documents
View/download employee personal files (requires Personal Files permission)	✅	✅	❌	❌	❌	❌	❌
Upload files with "Is private" option (requires Private Files permission)	✅	✅	❌	❌	❌	❌	❌
View/edit private files	✅	✅	❌	❌	❌	❌	❌

Team Page
Add employees/contractors	✅	✅	❌	❌	❌	❌	❌
Assign employee to a manager	✅	✅	❌	❌	❌	❌	❌
View employee's contract details	✅	✅	✅	❌	❌	✅	❌
View employee's payslip	✅	✅	❌	❌	❌	✅	❌
View employee's signed contract	✅	✅	❌	❌	❌	✅	❌

Onboarding
Add new employees/contractors	✅	✅	❌	❌	✅	❌	❌
View onboarding status	✅	✅	❌	❌	✅	✅	❌
View employee's profile	✅	✅	✅	❌	✅	✅	❌
Send onboarding reminder	✅	✅	❌	❌	✅	❌	❌
Send onboarding invite	✅	✅	❌	❌	✅	❌	❌

Offboarding
Create/Request Offboarding	✅	✅	❌	❌	❌	❌	❌
Edit Offboarding (Direct employees only)	✅	✅	❌	❌	❌	❌	❌
Cancel Offboarding (Direct employees only)	✅	✅	❌	❌	❌	❌	❌
View Offboarding Insights	✅	✅	✅	❌	❌	✅	❌
View Offboarding dashboard	✅	✅	✅	❌	❌	✅	❌
View employee's Offboarding information	✅	✅	✅	❌	❌	✅	❌
Create Offboarding checklist	✅	✅	❌	❌	❌	❌	❌
Update Offboarding checklist	✅	✅	❌	❌	❌	❌	❌
View offboarding checklist	✅	✅	✅	❌	❌	✅	❌
Delete offboarding checklist	✅	✅	❌	❌	❌	❌	❌
Save offboarding checklist template	✅	✅	❌	❌	❌	❌	❌

Customer Onboarding
Agree to Terms of Service	✅	❌	❌	❌	❌	❌	❌

Remote Recruit
Perform data searches in Talent Insights	✅	✅	❌	✅	✅	❌	❌
Add new job listing	✅	✅	❌	✅	✅	❌	❌
Edit job listing	✅	✅	❌	✅	✅	❌	❌
Edit company profile	✅	✅	❌	✅	✅	❌	❌

Payments
Add a payment method	✅	✅	❌	❌	❌	❌	❌
View payment methods set up	✅	✅	❌	❌	❌	✅	❌
Approve/decline contractors' invoices	✅	✅	✅	❌	❌	❌	❌
Schedule contractors' invoice	✅	✅	❌	❌	✅	❌	❌
Approve payment for EOR invoice through the automatic payment method	✅	✅	❌	❌	❌	❌	❌
View EOR invoices	✅	✅	❌	❌	❌	✅	❌

Time-off (PTO)
Approve/decline time off	✅	✅	✅	❌	❌	❌	❌
View time-off requests	✅	✅	✅	❌	❌	✅	❌

Time tracking
View timesheets	✅	✅	✅	❌	❌	✅	❌
Approve overtime timesheets	✅	✅	✅	❌	❌	❌	❌

Expenses
View expenses	✅	✅	✅	❌	❌	❌	❌
Approve/decline expenses	✅	✅	✅	❌	❌	❌	❌

Incentives
Add incentive	✅	✅	❌	❌	❌	❌	❌

Request Hub
Add new request (termination, contract amendment, probation letter, etc.)	✅	✅	❌	❌	❌	❌	❌
Approve mobility request (remote work authorization, travel letter)	✅	✅	✅	❌	❌	❌	❌
View employee's submitted request	✅	✅	❌	❌	❌	❌	❌

Reports
View reporting and analytics	✅	✅	❌	❌	❌	✅	❌

Integrations
Setup integration	✅	✅	❌	❌	❌	❌	❌
Disable integration	✅	✅	❌	❌	❌	❌	❌

Salary Explorer
View salary benchmarking data	✅	✅	✅	✅	✅	✅	❌

Custom Fields
Add/Edit/Delete	✅	✅	❌	❌	❌	❌	❌
View	✅	✅	❌	❌	❌	✅	❌

Cost Calculator
Generate cost of employment estimate	✅	✅	✅	✅	✅	✅	❌

What can the different company users do on Remote?

Types of Assignments

What roles can company users have

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Types of Assignments

What roles can company users have

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