One-time Payments Sync with HiBob Integration

You can sync one-time payments directly from HiBob to Remote. This feature allows you to map your HiBob pay types to Remote pay items and automatically sync one-time payments for your employees.

How it works

• Mapping is per legal entity: Because each legal entity can have different pay items, you need to map the HiBob to Remote pay items for each specific legal entity.
• Many-to-one mapping: Multiple pay items in HiBob can be mapped to a single pay item type in Remote. For example, you can map both "Christmas bonus" and "Bonus" to "Bonus" pay item in Remote.
• Unmapped pay items will not sync: If a pay type in HiBob is not mapped to a pay item in Remote, the payment sync will not be created.
• Sync schedule: Once enabled, the sync happens automatically every four hours. You can also trigger a manual sync at any time.
• Editing payments: If a pay item amount is updated in HiBob, the change will update in Remote upon the next sync, provided the pay item in Remote is in schedules state. Once a pay item is picked up by a payroll run, it is processed and locked, and updates from HiBob will no longer apply to prevent discrepancies.

Prerequisites

To enable this sync, you will need to have the HiBob integration configured in Remote. For steps on how to do that, please refer to HiBob integration configuration article. You will also need to enable employee sync by following steps provided in HiBob employee sync article.

How to set up one-time payments sync

1. Navigate to HiBob integration from Remote dashboard.

2. Go to Settings and scroll down to the One-time payments section.

   

3. Click on Map pay types.

4. Click on Map against the legal entity you want to configure.

   

5. Map each HiBob pay type to a corresponding Remote pay item.

   

6. Click Confirm and continue to save the mapped fields.

7. Enable the Sync one time payments from HiBob to Remote toggle.

   

8. Go back to HiBob integration overview page, against the Sync now button, click on the settings icon and enable One time payments sync.

   

When the sync is complete (which usually takes a few seconds), the synced payments will appear under employee's Pay items as Scheduled.