Can a Customer opt out of automated invoice payments and still use the direct debit payment method?

Article author
Nneka
  • Updated

Yes, when the Customer has direct debit as the default payment method, but also opted out of or cancelled automated invoice payments, direct debit can still be used as a payment method. To make payment for invoices, you will have to manually initiate the payment from your dashboard.

See also: Pay invoice via debit/credit card or manually via ACH/SEPA direct debit

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