Remote maintains audit trails/logs for all user actions performed on its platform. They are available upon request. Remote does not provide a self-service way of retrieving these logs. We have extensive logging and monitoring tools to alert us to relevant events. We keep audit logs of changes within the Platform forever and application request logs are kept for 90 days.
Still have questions? Reach out via live messaging for help with your specific situation. If you cannot sign in to your account, submit a support request form instead and enter the email address registered to your Remote account. Our Customer Care team will reply by email.
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