Why can’t I change my password after I’ve logged in with Single Sign-On (SSO)?

Article author
Nneka
  • Updated

It depends on whether you created a password for your account or went straight to SSO login/IdP button. If you never set up a password and only used SSO to log in, you won't have a password to use after SSO is disabled. In that case, you'll need to recover your password through "Forgot password" on the Login page to set up a password for your Remote account.

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