Payments
We support invoice payments via bank wire, SEPA direct debit, ACH direct debit, or a credit/debit card.
- Monthly invoice breakdown
- When can I expect my monthly invoice?
- How to set up a payment method
- How to pay your invoice
- Why am I being asked to set up a payment method?
- What payment methods are available?
- Why can't I see ACH Direct Debit or SEPA Direct Debit as an option?
- What do I do if I'm unable to verify my bank account via Plaid?
- What is the creditor ID for SEPA or ACH Direct Debit setup?
- Why doesn't my invoice amount match the TCE simulation shared?
- When will I be charged?
- When will invoice payments be automated?
- Will the employee get paid even though my invoice has not been issued yet?
- Are there any additional payment fees?
- What currency will I be billed in?
- Can I change my billing currency?
- What conversion rates are used when invoicing?