What steps does Remote take to ensure clients' data is safe internal staff? 

To ensure that our clients' data is safe with Remote’s internal staff, every internal employee is bound by a duty of confidentiality. We carry out employment verification checks on all internal staff. Remote's internal team members exclusively use macOS on their workstations with state-of-the-art anti-malware solution and FileVault enabled on them by default.

Remote implements Mobile Device Management [MDM], we use Kandji and Kolide. Passwords are kept confidential and not shared with multiple users. All accounts use unique passwords not used elsewhere. All third party service providers that process personal data on Remote’s behalf are subject to an extensive & comprehensive privacy and security assessment.