When we issue a credit note to refund money to your company, we use the information provided in your Company settings tab.
To add your bank account information for refunds:
- From the Company settings tab, click on Legal entities under the Organizational structure section.
- Select the legal entity you would like to add to bank account information for
- Scroll down to the Payment information section and click on Edit to input your company's bank account information.
Note: the account holder name should match your entity name. If it doesn't, please provide a bank confirmation letter, or a document confirming the relationship between entity and name. - Click on Save.
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