Add company bank account for refunds

Article author
Nneka
  • Updated

When we issue a credit note to refund money to your company, we use the information provided in your Company settings tab.

To add your bank account information for refunds:

  1. From the Company settings tab, click on Legal entities under the Organizational structure section.
  2. Select the legal entity you would like to add to bank account information for
  3. Scroll down to the Payment information section and click on Edit to input your company's bank account information.
    Note: the account holder name should match your entity name. If it doesn't, please provide a bank confirmation letter, or a document confirming the relationship between entity and name.
  4. Click on Save.

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