Billing emails are sent to both:
- The Company Billing Email
- All designated Billing Contacts (Primary & Additional)
If neither is available, the emails default to the Company Owner.
There are two types of billing-related email contacts:
1. Company Billing Email
- A standalone email field at the company level
- Does not need to be linked to an admin account
- Serves as a general recipient for billing communications
- How to edit the company's billing email
2. Billing Contact (Company Admin)
- Refers to actual company admin users designated as billing contacts
- Can be assigned as Primary or Additional billing contacts
- Must be verified users with active login credentials
- The Primary Billing Contact is used as the "Bill-to" contact in the billing system
- Change Billing contact
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