Business Verification Process (KYB) - Remote Payment Services Canada

Updated September 23, 2026 09:08

Before you begin, review the documents and information you may need for Remote Payment Services (RPS) Canada onboarding.

The exact requirements depend on your legal structure, ownership, business activities, and risk profile. You may not need every item listed below, and Remote may verify some details directly through corporate registries. Make sure all documents are clear, valid, and up to date.

Documents you may need for RPS Canada onboarding

Business registration: Provide one document that proves your business legally exists, such as a certificate or articles of incorporation, registry extract, partnership agreement, or trust deed. The document must show the legal name, registration number, jurisdiction, and registered address.
Business activities and use of RPS: Describe your products or services, main operating countries, revenue model, expected payment volumes, payment frequency, currencies, and funding account.
Regulatory license, if applicable: Provide the regulator's name, the license or registration number, and a copy of the license if it is not publicly available.
Authorized representative: Provide the representative's full legal name, date of birth, address, role, and a valid government-issued photo identification document, such as a passport, national identity card, or driver's license.
Authority to act: If the authorized representative is not a listed director or officer, provide a letter of authorization, board resolution, or power of attorney.
Proof of address, if requested: Provide a recent bank statement, utility bill, or government correspondence.
Ownership and control: Provide details of all directors and anyone who owns or controls 25% or more of the company. Supporting documents may include an ownership chart, shareholder register, or capitalization table.
Entity-specific documents: Depending on your legal structure, provide documents such as a partnership agreement, trust deed, or proof of nonprofit or charity status.

Remote may also request recent proof of active status, full constitutional documents, additional ownership evidence, source of funds or wealth documentation, extra identity or address verification, cross-border residency documents, or, for Canadian refund accounts, a void cheque, direct deposit form, or recent bank statement that matches your verified legal name.

Please note: As part of our assessment, we may request additional documents or information where needed to verify your company’s ownership and control structure. Where no individual owns or controls more than 25% of the company, we will need sufficient evidence to confirm this before we can identify the relevant senior managing official(s) as the Ultimate Beneficial Owner(s) (UBO(s)). We may also raise Requests for Information (RFIs) through the platform on a case-by-case basis, depending on the specifics of your business and the information required to complete the assessment.

Completing the verification steps usually takes 15 minutes. Your progress is saved automatically: you can pause and come back at any time.

Step 1: Review the setup prompt

Once your legal entity is set up, we’ll notify you that it’s time to verify through:

An email reminder
A to-do item on your dashboard
A business verification prompt in your Legal Entity section

Step 2: Submit your personal information

If you’re completing the verification, please provide:

Your full legal name (as shown on your photo ID)
Your personal contact information
A letter of authorization, if you’re not the company’s legal representative

Step 3: Provide company information

You’ll be asked to enter:

Legal company name
Business address
Company registration number

Step 4: Add director and owner details

For each company director and ultimate beneficial owner (UBO), please include:

Full name
Date of birth
Country of residence
Ownership or control details

Note: A UBO is anyone who directly or indirectly owns or controls more than 25% of the company. If no one meets this threshold, list the individuals with significant control or decision-making power, such as the CEO or senior managing director.

Step 5: Select your business activity

Choose the option that best describes your company’s primary business area from the dropdown menu.

Step 6: Verify your identity

To finish, you’ll verify your identity through our trusted partner. You’ll need to show a valid government-issued ID, such as a passport or driver’s license.

Make sure the name on your ID matches the name you entered in step 2.

Step 7: Submit and wait for confirmation

Once you submit your details, our Compliance Team will review your information. If anything needs clarification, we’ll reach out to you.

After approval:

You’ll be able to add a payment method
You can mark your employees (Payroll product) or contractors (Contractor Management or Contractor Management Plus) as trusted beneficiaries to start sending payments through RPS.