Why weren’t some costs included in the EOR Payroll Pre-funding invoice?

The EOR Payroll Pre-funding invoice typically includes:

• Base monthly salary
• Employer contributions
• Approved incentives
• Approved expenses (if submitted on time)
• Estimated 13th/14th salaries (where applicable by local law or contract — from June 1, 2026)
• Estimated holiday bonuses (where applicable by local law or contract — from June 1, 2026)

However, you may notice that some employees or costs are missing. Here's why.

Why wasn't an employee included?

An employee may not appear on the EOR Payroll Pre-funding invoice due to inactive status at the time of invoicing: this means that the employee's status on Remote was not set to Active at the time the pre-funding invoice was generated. Only active employees are included.

What about prorated salary?

Starting November 1, 2025, EOR Payroll Pre‑funding supports prorated salaries and employer contributions. If an employee does not work the full month, we include them in the EOR Payroll Pre‑funding invoice and prorate both salary and employer contributions based on the days worked in the payroll period.

How are employees handled if they start or end mid‑month?

If an employee starts or ends mid‑month, we include them on the invoice as long as their status is set to Active when we generate the EOR Payroll Pre‑funding invoice.

We prorate salary and employer contributions for that employee based on the number of days worked in the payroll period.

Any remaining differences between the pre-funding estimate and the final payroll will appear on the Reconciliation invoice.

Why weren't 13th/14th salaries or holiday bonuses included? (from June 1, 2026)

From June 1, 2026, we aim to include estimated 13th/14th salaries and holiday bonuses in the Pre-funding invoice for the period when these amounts are expected to be paid. However, there are situations where some or all of these costs might not appear on a specific Pre-funding invoice:

• Timing: Local rules or contractual terms require payment outside the usual monthly payroll cycle.
• Late changes: Updates are made close to the cut-off date, after the Pre-funding invoice has already been generated.
• Estimate differences: The final actual cost is higher or lower than the original estimate.

In these cases, the missing or adjusted amounts may appear as:

• An additional Pre-funding invoice for the same or a later period, and/or
• A difference between the original Pre-funding invoice and the final payroll invoice.

If you see differences related to 13th/14th salaries or holiday bonuses, you can:

• Review the detailed CSV breakdown for the relevant period.
• Compare the Pre-funding invoice with the final payroll invoice and reports.
• Check whether any late changes were made to employee-level settings (for example, eligibility for a bonus or the amount due).

How are adjustments handled?

The Reconciliation invoice, issued by the 3rd business day of the following month, will correct for:

• Missing employees
• Additional costs (for example, benefits)
• Overpayments, which result in Reconciliation Credits
• Differences between estimated and actual 13th/14th salary or holiday bonus amounts

The reconciliation invoice adjusts for any differences between the estimated pre-funding amounts and the final payroll amounts. However, because pre-funding now includes prorated salaries and contributions for partial months, the number and size of adjustments on the Reconciliation invoice may be lower than before.

Do I still need to pay the full invoice?

Yes — even if adjustments are expected, please pay the EOR Payroll Pre-funding invoice in full to avoid:

• Delays in payroll processing
• Late fees

You can read more in our Late Fees and Payment Terms article.