General
- Remote's Guidelines for Safe Communication and Avoiding Scams
- Security
- Types of data processing at Remote
- Troubleshooting common 2FA issues
- What is Remote's account mimicking feature?
- How to turn on the account mimic feature
- Does Remote have remote access to the data?
- What happens to clients' data when the contract is terminated?
- What is Remote's log retention period?
- Does Remote have a process for Removable Media?
- Does Remote have a written password policy?
- Does Remote have an insurance policy that specifically covers legal liability for data breaches and cybersecurity incidents?
- Do third party service providers have access to Remote’s clients data?
- How does Remote manage data breaches?
- How do I unlock my Remote account?
- Does Remote offer two-factor authentication (2FA) on the platform?
- What is Strong Customer Authentication (SCA) and how does it work?
- How can I activate two-factor authentication for my account?
- How to reset your two-factor authentication (2FA)