Accessing our Help Center

Article author
Mark Nino Valencia
  • Updated

Most of the information you need can be found in our Help Center. The Help Center contains a wealth of resources and guides to assist you with various topics.

Some information in the Help Center is accessible without signing in. This means that you can browse through articles and guides to gather information and get a better understanding of our platform even before creating an account. However, there may be certain sections or articles that require you to log in. This is to ensure that sensitive or personal information is protected and only accessible to authorized users.

By logging in, you can access more in-depth content, and personalized recommendations. Whether you are a first-time user or a long-time customer, we encourage you to explore our Help Center for any information you may need. It is designed to provide you with comprehensive and reliable resources to enhance your experience with our platform. If you have any further questions or need assistance, our support team is always available to help you.

How do I log in to Remote's Help Center?

Our Help Center requires different login credentials compared to Remote. We're actively working towards unifying the authentication process with the Remote platform.

All users that have a Remote profile will automatically have a profile set in our Help Center. If this is your first time accessing our Help Center, simply reset your password. 

1. Go to Remote's Help Center.

2. Click the Login icon from the upper right of the page

3. Click the password reset link 

4. Enter your email address and submit. You will receive an email notification that allows you to set a password for your account.

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