What are Remote's Background Check Services?

Remote Customers can now request background checks to help make informed hiring decisions with automated and streamlined background verification.

Background checks allow to verify candidate credentials and conduct necessary screenings directly through the Remote platform during the onboarding process.

Our integration with verification partner Veremark simplifies the process and offers a smooth experience for both customers and candidates.

In this article, we cover the following: 

• Our Trusted Partner: Veremark
• How it Works
• Turnaround Times
• Candidate Experience
• Frequently Asked Questions

Our Trusted Partner: Veremark

Remote has partnered with Veremark, a trusted global leader in background screening services. Their advanced technology platform enables quick and accurate verifications while maintaining the highest standards of data security. https://www.veremark.com/about

How It Works

The background check process begins during the employee onboarding phase. Employers can review available checks specific to the country of employment and select only the checks they need for each individual hire. We offer the following types of checks (availability depends on the country of employment):

• Education Check: verification of academic credentials directly with the institution involved
• Employment Check: verification of employment history, through automated database search (express employment check) or directly with previous employers (standard employment check)
• Global Sanctions Check: screening against global watchlists lists and databases on politically exposed persons, terrorists, and wanted criminals
• Criminal Record Check: screening for criminal history (where legally permitted)

After reviewing and approving the order, the process initiates automatically.

Throughout the verification process, customers receive regular status updates and can monitor progress directly through their Remote dashboard. Once complete, verification reports become available for review and customers can make informed decisions about proceeding with their candidate's onboarding.

Turnaround Times

Background check completion times vary based on the selected checks and country of employment. Express Employment and Global Sanctions checks are completed within 1–2 business days. Employment and Education checks - particularly those requiring direct manual verification from previous employers or universities - may take up to 15 business days. Criminal record checks have an average turnaround time of 15 business days but can take up to 45 business days, depending on the country and local regulations.

To streamline the onboarding process and ensure that background checks don't create bottlenecks in your onboarding timeline, verifications and other onboarding steps are performed in parallel, without holding each other up.

Candidate Experience

After receiving an invitation to join the Remote platform and starting their self-onboarding process, employees receive a separate invitation from Veremark to begin verification and submit required documentation through Veremark's secure platform. The process is straightforward and maintains appropriate compliance, privacy, and security measures.

https://help.veremark.com/candidate-support

Frequently Asked Questions

Do you offer identity verification and right-to-work checks?

Yes, both ID verification and right-to-work checks are automatically included in the standard onboarding process for all EOR employees, at no additional cost. Customers don't need to request these separately.

How does billing work for background check services?

Background check services are included in your monthly invoice. Billing occurs at the beginning of the month following the delivery of your verification report.

What happens if a background check reveals concerning information?

For checks that flag any discrepancies we will ask the customer to review the report and make a decision on proceeding with their candidate. Depending on the country and employment/contract type, we will then follow the legally mandated procedures.

Additionally, when criminal record or global sanctions checks reveal potential concerns for EOR and COR candidates, Remote conducts thorough reviews following established protocols. This process ensures sensitive information is handled appropriately while maintaining compliance with relevant regulations.

Can I request a criminal record check for anyone?

A lot of jurisdictions have very strict regulations in regard to the admissibility of criminal checks. The reasoning for the restrictions vary by country and range from the intrusion into privacy to the possibility of reintegration into society. Most countries restrict the check to roles that are subject to high sensitivity e.g. access to financial accounts or management roles with the ability to contract at a sensitive value for the company. Additional roles that allow such checks are roles that have contact to vulnerable populations.