How customers can set the login email for their team members

You can choose which email a team member uses to log into Remote: their personal email (like Gmail) or their work email (like name@company.com). This gives your company more flexibility and helps team members maintain access after offboarding.

Once a team member is active on Remote, you can select which email they use to log in.

How to select the login email

1. Go to Team overview
2. Open the team member’s profile
3. Select the Employment tab
4. Find the Email section
5. Under Login email, choose one:
   • Personal email
   • Work email (only visible if already added)
6. If needed, select Edit to update the work email

7. Save your changes

   

What happens after you change login email

• The team member gets a confirmation email
• The change takes effect only after they confirm
• Until then, they can keep using their current login email

ℹ️ Note: Only the team member can change their personal email after onboarding.

What happens during offboarding

When a team member is offboarded and their login email is set to their work email, Remote automatically sends them a confirmation email to switch their login email to their personal email. This ensures they can still log in to:

• View past payslips
• Access tax documents
• Update their bank details if needed

ℹ️ Important: If the personal email field contains a work address (like name@company.com), the team member may lose access once their work email is deactivated. Make sure the personal email is a true personal address..