How does billing work and how can I pay invoices for Payroll with Remote?

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Implementation fee

Parallel testing during the implementation process is considered an activity for setting up the account and is included in the implementation fee. The parallel run is the process of running a mock payroll to ensure it has the same outputs as the platform they are using. This doesn’t apply if you don’t have a prior wage history. The calculation for the one-time implementation fee follows the same logic as the per-employee pricing.

Monthly usage is not charged during the implementation process.

See also: What does the implementation process look like for Payroll with Remote?

Payroll processing fee

Billing for Remote Payroll is monthly and based on usage and the payments can be made via bank transfer. (We currently don’t offer annual plans.)

  • There will be monthly local invoices with all employees on the same cycle.
  • Invoices are populated under Billing on the Remote platform.

Your first-month invoice

  • will include implementation fee and the Payroll usage on the first month
  • does not get sent until the end of the first month of active processing

Steps to make payments

  1. Click on Billing from the sidebar
    Screenshot 2024-04-04 at 6.39.31 AM.png
  2. All the monthly invoices will appear on the screen. Choose the relevant invoice to view the monthly breakdown.
  3. Click on Pay invoice from the sidebar
    Screenshot 2024-01-22 at 12.53.52 PM.png
  4. We offer bank transfer, credit card, and direct debit as invoice payment methods: 

    • If you choose the bank transfer option, the Remote Bank details will become visible. You can copy and paste these details (which differ for domestic and international transactions) into your banking system.
    • You can also use credit cards with a 3.5% surcharge, and direct debit if the invoice currency matches the direct debit currency: ACH in USD, SEPA in Euro, and BACS in GBP. Only 1 direct debit can be added and then you will see available options based on your billing currency.

    You can add your card details from Payment methods tab, or your Pay invoicepage mentioned above:
    i) If you go from Payment methods tab, 
    Screenshot 2024-04-02 at 12.47.02 PM.png
    ii) If you go from Pay invoicepage, 
    Screenshot 2024-04-02 at 12.58.49 PM.png
    Then you will be prompted to add your card details 
    Screenshot 2024-04-02 at 12.47.17 PM.png

Your payroll invoices have a term of 15 days. Please note that payments are not auto-debited and must be made for each invoice.

See also: Why does the credit/debit card payment method have a surcharge?

Where to find invoices and their payment status 

Details about company billing at Remote can be found in the Billing tab.

The Billing tab shows an overview of all your invoices, credit notes, and reserves. It shows the payment status (paid or unpaid) as well. 


From individual invoices, you can access two additional sections: 

  • Invoice overview: To access this tab, you need to click on the invoice you'd like to look at. This tab provides a high-level overview of the selected invoice. From here, you can:

    • View the outstanding payment and the credit note (if one has been issued)
    • Pay your invoice`
    • Download an itemized report 
    • Download the invoice as a PDF


  • Invoice breakdown: The Invoice breakdown tab allows you to view the EOR invoice breakdown by employee and includes all associated costs regarding each employee's payroll for a particular month. From here, you're also able to see the contractor subscription bill breakdown. It is possible to export the invoice report data as a CSV file.
    See also: How to customize and export your Invoice Report



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