Remote Payments: eBury

This guide explains how Remote processes international payments through eBury, our primary payment provider. Learn about supported funding currencies, account setup requirements, and key information for managing your global payroll efficiently.

What is eBury?

eBury is Remote's primary payment provider for processing international payroll transactions. As a trusted financial partner, eBury enables us to facilitate secure and efficient domestic and cross-border payments for your global team. This platform supports multiple currencies and ensures timely payments while maintaining compliance with local banking regulations.

Remote currently processes salary payments through eBury. Statutory payments processing is not yet available in select countries where Remote provides tax filing and reporting services.

Supported Funding Currencies

Here are the currencies available for funding your Remote account, organized by region:

Local Currency Support

• Local currency funding is available for companies based in:
  • SEPA countries
  • Australia, Bulgaria and Denmark 
  • Hungary, Norway, Sweden and Poland
  • Romania, Switzerland and Singapore
  • New Zealand, United States and United Kingdom

For companies based in India, we offer special local currency arrangements - please contact our support team via help@remote.com for details.

For all other countries, we recommend funding your account in USD, GBP, or EUR.

Setting Up Your eBury Payment Account

To begin processing payments through eBury, complete these initial steps:

• Add your company's basic information in the Remote platform
• Specify the number of employees you'll be paying
• Prepare company registration documents

After providing this information, please work with your Implementation Specialist to complete the Know Your Business (KYB) verification if you're in the implementation process. If you're already live, reach out to gp-help@remote.com. Our team will guide you through the verification process.

Account Verification Process

After submitting your information, here's what happens:

1. Remote team along with eBury reviews your application and company documentation
2. We'll set up your eBury account for processing domestic and international payments
3. You'll receive confirmation from Remote team once your onboarding is completed and the account is ready

Employee Bank Account Setup

For smooth payment processing:

• Ensure all employees add their bank account details to the Remote platform
• Bank information must include SWIFT codes 
• Employees will receive email prompts if any information is missing

Processing Your First Payroll

Click here for a quick tour to learn how Remote Global Payroll simplifies and automates salary and tax payments while providing complete visibility!

Here's how payroll processing works:

1. Review and approve your payroll run in the Remote platform after completing eBury onboarding

2. Fund your payroll using the provided eBury account details (be sure to include the payment reference ID)

3. Once funds are received, payments will be automatically processed for employees who have submitted their bank account details

   • If any employees haven't provided their banking information, payments will be held until the required details are submitted. After an employee adds their bank information, Customer will receive an email notification with a Process Payment button to release the held payment.

     

4. After approval and processing, employees will receive payments in their local currencies. The payment execution date will be when funds should arrive in their bank accounts.