Remote Payment Services - Trusted Beneficiaries: Deposit Method Approvals

Trusted Beneficiaries is a security feature that requires employer approval before a deposit method can become active and used for payments. This protects against unauthorized payment redirections and fraud.

How It Works

When a global payroll employee or contractor management contractor add a new bank account or deposit method, it won't be immediately active. Instead, the employer must review and approve it before it can receive payments.

Status indicators:

• Verified/Approved (green) - Active and ready to receive payments
• Pending Verification (yellow) - Waiting for employer approval
• Declined (red) - Rejected by employer

For GP Employees and CM Contractors

Adding a Deposit Method

1. Go to your Deposit Methods page
2. Click Add Payment Method or Add Deposit Method
3. Enter your bank account details
   • Important: The account holder name must match your profile full legal name
4. Submit your details
5. Your method will show as Pending Verification

You'll receive email and in-app notifications when your deposit method is approved or declined.

Note: If a deposit method is pending when payroll is processed, your payment will be held until the method is approved.

Managing Your Deposit Methods

• View all your deposit methods and their approval status on your Deposit Methods page
• If a method is declined, you can edit and resubmit it, or delete it
• You can have multiple deposit methods, but each requires separate approval

For Employers

Approving Deposit Methods

1. You'll receive a notification when an employee or contractor submits a new deposit method
2. Go to Company Settings > Legal Entities > Payment Recipients
3. Review the pending deposit methods
4. Click Approve or Decline for each method
5. Enter your two-factor authentication (2FA) code to confirm
   • If you don't have 2FA enabled, you'll need to set it up first

Bulk Approvals

To approve multiple deposit methods at once:

1. Go to the Payment Recipients page
2. Select the checkboxes next to the methods you want to approve
3. Click Approve Selected
4. Enter your 2FA code once to approve all selected methods

Managing Approved Methods

• You can un-approve a previously approved method if needed
• Declined methods can be deleted from your view
• Use filters and search to find specific payment recipients

Frequently Asked Questions

Why was this feature introduced?

To protect against fraud and unauthorized payment redirections if an employee or contractor account is compromised.

What happens if my deposit method is pending during payroll?

Your payment will move to an unprocessed queue until your deposit method is approved.

Can I have multiple deposit methods?

Yes, you can add multiple deposit methods. Each one requires individual employer approval.

Can an employer un-approve a method after approving it?

Yes, employers can un-approve previously approved methods, which will prevent them from being used for future payments.