What can the different company users do on Remote?

  • Updated

When creating a company account on Remote, the person who creates the account is automatically made the "company owner". You can have multiple super admins, viewers, onboarding managers or people managers, but there can be only one company owner.

See also: Adding users to your company on Remote

This article applies to the template roles on the Remote platform. If you create a customized role, the permissions and information the user can see will depend on what you set.

See also: How to create a customized role for a company user

Types of Assignments

On Remote, we have two types of assignments that a company user can be linked to. It is not compulsory for every company user to have an assignment. When a company user (owner, super admin, viewer, people manager or onboarding manager) is linked to an assignment, it doesn't replace their existing permissions. For example, when a super admin is also made a billing contact, the person maintains their admin permission.

  • Authorized Representative: The company user with written authorization to sign legal agreements on behalf of the company including the Terms of Service (ToS). There can be only one authorized representative. When an authorized representative is added to Remote, they are automatically made a super admin.
  • Billing Contact: The company user responsible for all billing-related topics such as invoices, payments can assign the billing contact to more than one user. This person will also receive an email notification when a new invoice is uploaded.

See also: Can company admins have different access levels?

What roles can company users have

Note: People Managers with access restricted to their direct reports can only view employee information and approve time off, expenses and timesheets for their direct reports.

ACTION COMPANY OWNER

SUPER

ADMIN

 PEOPLE MANAGER
(direct + indirect reports) 		HIRING 
MANAGER 		ONBOARDING
MANAGER 		COMPANY VIEWER UNASSIGNED
Remote MCP access ✅ ✅ ❌ ❌ ❌ ❌ ❌
               
Company Settings              
Edit company details ✅ ✅ ❌ ❌ ❌ ❌ ❌
Add company admins ✅ ✅ ❌ ❌ ❌ ❌ ❌
Edit the role of a company user ✅ ✅ ❌ ❌ ❌ ❌ ❌
Delete company user ✅ ✅ ❌ ❌ ❌ ❌ ❌
Upload company document ✅ ✅ ❌ ❌ ❌ ❌ ❌
View company documents ✅ ✅ ❌ ❌ ❌ ✅ ❌
               
Employee Files & Documents              
View/download employee personal files (requires Personal Files permission)

Note: This does not include personal files of EOR employees 		✅ ✅ ❌ ❌ ❌ ❌ ❌
Upload files with "Is private" option (requires Private Files permission) ✅ ✅ ❌ ❌ ❌ ❌ ❌
View/edit private files

Note: This does not include personal files of EOR employees 		✅ ✅ ❌ ❌ ❌ ❌ ❌
               
Team Page              
Add employees/contractors ✅ ✅ ❌ ❌ ❌ ❌ ❌
Assign employee to a manager ✅ ✅ ❌ ❌ ❌ ❌ ❌
View employee's contract details ✅ ✅ ✅ ❌ ❌ ✅ ❌
View employee's payslip ✅ ✅ ❌ ❌ ❌ ✅ ❌
View employee's signed contract ✅  ✅ ❌ ❌ ❌ ✅ ❌
               
Onboarding               
Add new employees/contractors ✅ ✅ ❌ ❌ ✅ ❌ ❌
View onboarding status ✅ ✅ ❌ ❌ ✅ ✅ ❌
View employee's profile ✅ ✅ ✅ ❌ ✅ ✅ ❌
Send onboarding reminder ✅ ✅ ❌ ❌ ✅ ❌ ❌
Send onboarding invite ✅ ✅ ❌ ❌ ✅ ❌ ❌
       
Offboarding      
Create/Request Offboarding ✅ ✅ ❌ ❌ ❌ ❌ ❌
Edit Offboarding (Direct employees only) ✅ ✅ ❌ ❌ ❌ ❌ ❌
Cancel Offboarding (Direct employees only) ✅ ✅ ❌ ❌ ❌ ❌ ❌
View Offboarding Insights ✅ ✅ ✅ ❌ ❌ ✅ ❌
View Offboarding dashboard ✅ ✅ ✅ ❌ ❌ ✅ ❌
View employee's Offboarding information ✅ ✅ ✅ ❌ ❌ ✅ ❌
Create Offboarding checklist ✅ ✅ ❌ ❌ ❌ ❌ ❌
Update Offboarding checklist ✅ ✅ ❌ ❌ ❌ ❌ ❌
View offboarding checklist ✅ ✅ ✅ ❌ ❌ ✅ ❌
Delete offboarding checklist ✅ ✅ ❌ ❌ ❌ ❌ ❌
Save offboarding checklist template ✅ ✅ ❌ ❌ ❌ ❌ ❌
       
Customer Onboarding              
Agree to Terms of Service ✅  ❌ ❌ ❌ ❌ ❌ ❌
               
Remote Recruit              
Perform data searches in Talent Insights ✅ ✅ ❌ ✅ ✅ ❌ ❌
Add new job listing ✅ ✅ ❌ ✅ ✅ ❌ ❌
Edit job listing ✅ ✅ ❌ ✅ ✅ ❌ ❌
Edit company profile ✅ ✅ ❌ ✅ ✅ ❌ ❌
               
Payments              
Add a payment method ✅ ✅ ❌ ❌ ❌ ❌ ❌
View payment methods set up ✅ ✅ ❌ ❌ ❌ ✅ ❌
Approve/decline contractors' invoices ✅ ✅ ✅ ❌ ❌ ❌ ❌
Schedule contractors' invoice ✅ ✅ ❌ ❌ ✅ ❌ ❌
Approve payment for EOR invoice through the automatic payment method ✅ ✅ ❌ ❌ ❌ ❌ ❌
View EOR invoices ✅ ✅ ❌ ❌ ❌ ✅ ❌
               
Time-off (PTO)              
Approve/decline time off ✅ ✅ ✅ ❌ ❌ ❌ ❌
View time-off requests ✅ ✅ ✅ ❌ ❌ ✅ ❌
               
Time tracking              
View timesheets ✅ ✅ ✅ ❌ ❌ ✅ ❌
Approve overtime timesheets ✅ ✅ ✅ ❌ ❌ ❌ ❌
               
Expenses              
View expenses ✅ ✅ ✅  ❌ ❌ ❌ ❌
Approve/decline expenses ✅ ✅ ✅  ❌ ❌ ❌ ❌
               
Incentives              
Add incentive ✅ ✅ ❌ ❌ ❌ ❌ ❌
               
Request Hub              
Add new request (termination, contract amendment, probation letter, etc.) ✅ ✅ ❌ ❌ ❌ ❌ ❌
Approve mobility request (remote work authorization, travel letter) ✅ ✅ ✅ ❌ ❌ ❌ ❌
View employee's submitted request ✅ ✅ ❌ ❌ ❌ ❌ ❌
               
Reports              
View reporting and analytics  ✅ ✅ ❌ ❌ ❌ ✅ ❌
               
Integrations              
Setup integration ✅ ✅ ❌ ❌ ❌ ❌ ❌
Disable integration ✅ ✅ ❌ ❌ ❌ ❌ ❌
       
Salary Explorer      
View salary benchmarking data ✅ ✅ ✅ ✅ ✅ ✅ ❌
       
Custom Fields      
Add/Edit/Delete ✅ ✅ ❌ ❌ ❌ ❌ ❌
View ✅ ✅ ❌ ❌ ❌ ✅ ❌
       
Cost Calculator      
Generate cost of employment estimate ✅ ✅ ✅ ✅  ✅ ✅ ❌

 

 

Was this article helpful?

15 out of 23 found this helpful

Submit a request

Related articles

Comments

0 comments

Please sign in to leave a comment.