This article is for company admins and owners who manage team access on Remote. It explains how to assign more than one role to a single company admin user, so their access matches the different responsibilities they hold.
Some people on your team wear more than one hat. For example, a people manager who also looks after a specific department. We've simplified how this works, so you can now assign multiple roles to a single company admin in just a few steps. A user's access becomes the combined total of every role they hold.
Before you begin
- You need company admin access with permission to manage admin users.
- The roles you want to assign must already exist in your account. To review or create roles, select View all roles in the role selector.
Assign multiple roles when adding a new company admin
- In the left menu, select Company settings, then open Company admin users.
- Select Add new company admin in the top-right corner.
- Fill in the persons details. E.g name, work email, job title (optional)
- click the Role field dropdown and Select the checkbox next to each role you want to assign. You can add as many roles as the person needs.
- Complete the rest of the form and click Invite now
A user's permissions are the combined total of all the roles assigned to them. If two roles grant different levels of access to the same area, the user keeps the broader access.
Add or remove roles for an existing admin
You can change a person's roles at any time.
- In the left menu, select Company settings, then open Company admin users.
- Click the 3 dots beside the users name and select Edit admin details.
- Add new roles or remove existing ones, then save your changes.
Frequently asked questions
Is there a limit on how many roles one person can have?
No. There's no limit at the moment, so you can assign as many roles as a person needs.
How does this affect existing admins who already have multiple roles?
There's no impact. They keep their role access and can switch between roles using the profile switcher. The only change is on the Company admin users page, where their roles now appear combined into a single row instead of as separate rows.
Why are my roles not appearing in the employee profile?
Roles appear in the employee profile only if they're linked to an existing employee profile. Check the Employee account column on the Company admin users page to confirm the link. If no employee profile name shows, that role isn't linked to an employee profile and won't appear there.
Can I combine the views from my different roles?
Not at the moment. This capability is on our roadmap.
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