What can the Remote AI agent do, and how do I use it well?

The Remote AI agent can answer questions, take supported actions, and turn your Remote data into quick insights. This article covers what it can do and how to get the best results.

What can the agent do?

This is not a complete list. The best way to see what the agent can do is to ask it.

• Answer questions about your Remote data, such as payslips, time off balances, payroll, and team or organization information, always scoped to what you can already access.
• Take supported actions for you, for example create a time off request, submit or update an expense, or update personal details such as your home address or emergency contact.
• Create charts and visualizations from your data.
• Produce reports and summaries for quick, one-off analysis.

If you manage a team, you can also:

• View and manage employees: look up a profile, contract details, job title, salary, and personal information.
• Track onboarding: see what steps are outstanding and send invitations.
• Manage pay items: add or review one-off and recurring pay elements.
• Manage time off: view, approve, or decline leave requests, and check balances and policies.
• Check holidays: view public holiday calendars by country.

How do I use the agent well?

• Start with a clear first prompt. Give context and be specific about the output you want, whether that is a list, a table, a chart, or a summary. Good results are a joint effort between you and the agent.
• Iterate in the same conversation. If something is not quite right, ask the agent to fix or refine it rather than starting over.
• Be explicit about scope. Name the people, time period, product, or employment type you mean so the agent can narrow its answer.
• Review important output. For high-stakes data, check the result yourself. This is AI, so use your own judgment before relying on an answer.
• Read the confirmation step. Changes need your approval, so review the details before you confirm an action.
• Give feedback. Use the thumbs up, thumbs down, and flag controls to share feedback or report an incident.

Good to know

• Mentioning a person with the @ symbol in a conversation does not notify them.
• The agent is probabilistic, so how you phrase a question influences the answer you get. The clearer your request, the better the result.