What if I paid a contractor outside of Remote?

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Our contractor management platform allows you to process not just payments to contractors, but also keep track of the invoices they've submitted. If you paid a contractor outside of Remote, you can mark their invoice as such from your Remote dashboard. This will only apply if the contractor already submitted their invoice on the Remote platform. To do this: 

  1. From your Remote dashboard, you will see a notification to review your contractors' invoices. You can also access this from the Contractor Invoices tab. 


  2. On the Contractor Invoices page, choose the contractor's invoice you'd like to decline, and click on Decline.


  3. A modal will open up, which will allow you to choose the reason for declining the invoice. Once you've filled out the form, click on Decline.


  4. When this is done, the contractor will receive an email notification to let them know and on their end of the platform, the invoice will be marked as Paid Outside Remote.



If the invoice has already been approved but was paid outside of Remote, you will be required to reach out to help@remote.com to have the invoice reset. This will then enable you decline the invoice and mark as Paid Outside of Remote. 

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