What is an off-cycle payment?
At Remote, an off-cycle payment is any payment requested outside the regular payroll cycle. This process accommodates payments for onboarding and specific payment errors requiring immediate correction.
Off-cycle payments are available in countries with a monthly payroll run or in specific cases for countries with semi-monthly payroll cycles. The deadline to request off-cycle payments is the 27th of each month.
In this article we cover:
- Important cutoff dates
- Criteria for off-cycle payments
- How to request an off-cycle payment
- Countries where off-cycle payments are not available
Important cutoff dates
Regular payroll cutoff:
-
- 11th of each month, 11:59 PM UTC.
- For a number of countries, the regular payroll cutoff is the 16th of the month.
Off-cycle cutoff:
The deadline to request a payment outside of the regular payroll cutoff is the 27th of each month.
Country-specific dates:
- Bulgaria: the payroll cutoff is the 1st of the month.
- Germany: The cutoff Varies by month.
- Hong Kong off-cycle payday: Off-cycle payments are processed and paid by the 7th of the following month.
Criteria for off-cycle payments
Off-cycle payments are allowed for:
- New hires: Employees onboarded between the 12th–24th are automatically enrolled in an off-cycle payroll run at no extra cost. (Note: For those in India, onboarding after the 17th will automatically add on an off-cycle.)
- Sign-on bonuses: These must be agreed upon in the contract and submitted by the 11th of the month.
- Legal requirements for missed payments: This can include relocation bonuses, sign-on bonuses, court-mandated compensation, and termination payments.
- Incorrect deductions: Off-cycle payments to prevent hardship due to processing errors like over-deductions.
How to request an off-cycle payment
- Deadline: 27th of the month, 11:59 PM UTC.
- Contact: Submit requests via live messaging.
- Requests after the off-cycle cutoff will be paid in the next payroll cycle.
Countries where off-cycle payments are not available
In some countries, we cannot process off-cycle salary payments due to local payroll regulations or provider limitations.
If you are in one of these countries and your start date is after the payroll cut-off, or you were onboarded after the payroll cut-off, your first salary will be paid in the next regular payroll run, usually at the end of the following month
- Argentina
- Bangladesh
- Belarus
- Brazil
- Bulgaria
- Colombia
- Cyprus
- Germany
- Israel
- Italy
- Japan
- Turkey
- Uganda
- Ukraine
- United States
Special note for Germany: Employees that starts in a specific month and is not included in that month's main payroll run, they will receive their salary on the 10th of the next month.
Special note for Colombia: If the payroll cutoff for the month is missed, the start date must be pushed to the first working day of the following month as off-cycles are not permitted.
All first salary payments are prorated based on the number of working days. Cut-offs are based on when onboarding is fully completed in our systems. If you're unsure what applies in your country, please check with your onboarding team or refer to our country-specific payroll guide.
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