At Remote, ACH direct debit is one of the payment methods we currently offer for invoice payments. You need to have a US-based USD account in order to sign up for ACH direct debit. If you get locked out while trying to set up ACH direct debit, you will need to restart the verification process.
- Go to the
Payment taband delete the ACH direct debit being setup.
- Restart the process of adding ACH direct debit.
- When inputting the micro deposit amounts, make sure to input the two different debit amounts that show up on your bank statement.
- If you still encounter the same issue, please reach out to us.
NOTE: You can reach out to our team via email at email@example.com or directly on the Remote platform via the web widget on the bottom left corner.
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