How to restart the ACH verification process

Article author
Nneka
  • Updated

At Remote, ACH direct debit is one of the payment methods we currently offer for invoice payments. You need to have a US-based USD account in order to sign up for ACH direct debit. If you get locked out while trying to set up ACH direct debit, you will need to restart the verification process.

  1. Go to the Payment tab and delete the ACH direct debit being setup.

    delete_payment_method.png

  2. Restart the process of adding ACH direct debit.
  3. When inputting the micro deposit amounts, make sure to input the two different credit amounts that show up on your bank statement with description ACCTVERIFY. 
  4. If you still encounter the same issue, please reach out to us.

NOTE: You can reach out to our team via email at help@remote.com or directly on the Remote platform via the Support chat widget.

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