Why did I receive the EOR Annual Plan invoice & what is it for?

When you buy a Credit Plan for EOR services, you are invoiced right after accepting the plan, no matter when your first team member begins. Even if a team member starts in the future, you are required to pay this invoice. However, your subscription start date will be deferred until either:

• the first employee onboards, or
• 180 days from when you accepted the Credit Plan (whichever comes first)⁠⁠

For example, if you accept the plan in January but the first team member starts in June, your subscription will begin in June. If no team member onboards within 180 days, the subscription automatically starts after that period⁠.

When can credits be used?

Credits can only be used once your subscription starts (either at first employee onboarding or after 180 days). From the subscription start date, you have 12 months to use your credits⁠

We will send the invoice once you've signed the Terms of Service with your standard payment terms⁠.

What happen if I do not pay my EOR annual Plan invoice?

Timely payment of invoices is essential to maintain uninterrupted service. Failure to comply with the stated payment terms will result in escalating measures to manage the overdue account.

See also: What are the invoice payment terms?

To avoid these disruptions, please ensure all invoices are paid within the agreed terms. For any questions or to request a payment extension, please contact our support team.