What is the invoice process for EOR customers?

Remote uses a two-step invoicing process based on your actual employment costs for each billing cycle for our customers using the Employer of Record (EOR) product. 

This article explains what to expect each month, what’s included in each invoice, and where to find your billing documents.

Pre-funding invoice (Invoice #1)

When it’s issued: On the first business day of the month.

What it includes: An estimate of your monthly employment costs, including:

• Salaries and statutory contributions
• Approved incentives and expenses
• Benefits

You’ll also receive a CSV file with a detailed breakdown per team member.

Payment terms: Usually 14 days, unless otherwise specified in your contract.

Note: If you add a large one-time incentive between the 1st of the month and the payroll cut-off for that month, Remote may issue an additional pre-funding invoice to cover the extra cost.

Reconciliation invoice (Invoice #2)

When it's issued: Around the third business day of the following month, or the nearest working day if it falls on a week-end.

This invoice reflects Remote’s management fee and your actual employment costs from the previous month. We compare those costs to the amount you pre-funded. Based on that:

• If actual costs are higher, you’ll receive a Reconciliation Invoice to pay the difference.
• If actual costs are lower, we’ll issue a Reconciliation Credit. You can apply this to a future invoice.
• If the costs match, we’ll issue a $0 reconciliation invoice. No action is needed.

Note: If you incur extra one-time charges (such as EOR add-ons or mandatory service costs like health checks) they’ll be included in your reconciliation invoice.

See also: How does Remote invoice for value-added services (i.e. off-payslip costs)?

Country-specific reconciliation: Bulgaria

If you have EOR team members in Bulgaria, they’re paid on the 15th of the following month. Because of this:

• If you have team members in multiple countries, you’ll receive a second reconciliation invoice around the 20th of the month, covering final costs for your team in Bulgaria.
• If you only have team members in Bulgaria, you’ll receive just one reconciliation invoice issued around the 20th.

See also: When do EOR employees in Bulgaria get paid?

Country-specific billing: Canada

Canada-based EOR team members require separate invoices for them due to local tax and regulatory requirements.

The invoice timeline stays the same:

• Pre-funding invoice: Issued on the first business day of the month
• Reconciliation invoice: Issued around the 3rd business day of the following month

Itemized reports

Each invoice provides a clear overview and detailed breakdown to help you understand the charges and services. For more information about your monthly Employer of Record (EOR) invoice and CSV breakdown, feel free to check out our guide on what’s included in your monthly EOR invoice and CSV breakdown.

Additional costs and payment terms

You can add optional services when hiring team members, such as background checks, mobility support, or enhanced benefits. Some statutory costs may also apply. These services are billed separately when you incur the cost. For a full breakdown, review our EOR Service Costs guide.

To prevent late payment fees, please make sure that you pay invoices by their due date. 
See also: Late fees and payment terms at Remote.

Still have questions? Reach out via live messaging for help with your specific situation.