How to add a purchase order (PO) number to your invoice

Some companies require a purchase order (PO) number on their invoices to process payments. If you need to add a PO number or any other details to an invoice issued by Remote, such as payroll pre-funding invoices, reconciliation invoices, or contractor subscription bills, you must request it before the invoice is issued. Once an invoice is issued, it cannot be changed due to compliance and financial regulations.

For invoices issued by contractors, customers should liaise directly with the contractor to ensure the PO number is included before the invoice is sent.

When to request changes

To ensure your PO number is included on an invoice issued by Remote, send your request at least 3 business days before your invoice is issued.

• Business days do not include weekends or public holidays.
• If your invoice is issued on a Monday, Tuesday, or after a public holiday, send your request about a week in advance.

How to request changes

To add a PO number before your invoice is issued, contact us via email at help@remote.com or via chat through your Remote profile.

When making a request, include:

• Your company name as stated on Remote
• The PO number and additional details you need to add

FAQs

Can I cancel an invoice issued by Remote to add a PO number?

No, invoices cannot be canceled and reissued to add a PO number.

Can I set up a recurring PO number for invoices issued by Remote?

Yes! If your PO number stays the same each month, we can add it to all future invoices. If it needs to be updated, let us know at least a week before your next invoice is issued.

What if my finance team doesn’t have access to Remote?

You can create a custom role to give your finance team access to invoices by following this step by step guide: How to create a custom role