Approving/Declining time off requests

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When an employee submits a paid time off (PTO) request, they are sent to the company admin(s) and people managers (if applicable) for approval.

This article will cover: 

How to approve a time off request

  1. To review the requests navigate to the Time off tab when logged in as a company admin.


  2. Here you can view the time off requests that have been submitted and approve or reject them.
  3. Before you approve a time off request, you can view the details of the request so you have more context.
  4. Once you approve or reject a time off request, the employee will be notified via email.
  5. If a time off request has been approved, you will be unable to reverse the decision. Instead, the employee can cancel the time of request on their end.

See also: How to approve/decline a canceled time off request

How to decline a time off request

  1. From the Time off tab, click on the request you'd like to decline.


  2. A modal will pop up where you'll be asked to state the reason for declining the time off request. 


  3. From the Time off tab, you can always see an overview of all the time off requests including the ones you declined. When you click on View details, you will also see the reason you gave for declining the request. 


How much PTO does an employee have left?

From the Time off tab, you can see the employee's PTO/leave balance.

  1. Click on the employee's name to go to their profile. 
  2. From the employee's profile, go to the Time off section. Here, you'll see details of the employee's leave and their leave balance.


In some countries, we have launched better time off visibility showing a more accurate depiction of how time off is calculated. 

See also: View time off balance (Customer view)

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